The top 10 things to look for in a removals company 

When you’re moving house or business premises, hiring a removals company is a practical and cost-efficient decision. However, it’s important to choose a reputable and reliable firm in your area. Not only will you be entrusting them with all your belongings and possessions, but an experienced team of movers can ensure that your relocation is straightforward and stress-free from start to finish. Here are the top 10 things to look for in a removals company in Leeds or Wakefield.  

Removals Companies in Leeds & Wakefield what to look for:

A fixed address

One of the easiest ways to ensure a removals company is reputable is to check they have a company address, and ideally a fixed landline number. This allows you to quickly find them if something goes wrong. If the only information you have about a firm is their mobile phone number, they could easily disappear on you, leaving you without a removals firm. In the worst-case scenario, they could vanish with your belongings and you’d have no way of finding them. 

Pre-move survey 

When searching for removals companies in Leeds, we strongly recommend choosing a firm that provides a pre-move survey. This allows them to work out what steps they need to take to make sure your move goes smoothly. They can identify any problems or issues relating to access or parking and then come up with a solution before moving day. A removals company should visit your property free of charge and provide you with a no-obligation quote. 


One of the best ways to determine how reputable and trustworthy removals companies are is to check their accreditations. The best removals businesses in Leeds will be registered with a number of industry associations, such as the British Association of Removers (BAR), the National Guild of Removers and Storers, and the Removals Industry Ombudsman Scheme. Membership demonstrates that a company has met the high standards required by these organisations and that you’re likely to receive a high-quality removals service.  


When you hire a company to provide removals in Leeds, you’re putting your furniture, belongings, and possessions in their hands. You’re relying on them to transport your goods to their new address safely. So, before you hire a firm, it’s important to make sure they’re fully covered with a comprehensive insurance policy. As well as having Public Liability Insurance, they should also have Goods in Transit Insurance to ensure that anything damaged in transit is covered. 

Good reviews and testimonials

These days, 90% of people check reviews and testimonials before hiring a company, and with good reason. Finding out what others are saying about a business can help you gauge the level of service you’re likely to receive. So, before you hire a removals company, it’s a good idea to read reviews first. A quick Google search will help you to find many glowing reviews of Darvills of Leeds, with our team impressing thousands of people with our professional and affordable removal services over the years. 

Packing services

Packing is one of the most difficult and tedious aspects of a move, usually taking much longer than first thought. This is often because the person packing lacks the skills to pack quickly and efficiently. What’s more, there are never quite enough packing materials to pack everything safely! So, when looking for removals companies in Wakefield or Leeds, we recommend choosing one that offers a packing service. This can remove much of the stress and strain that comes with moving house or business premises. 

Customer service skills

You might think that moving house is a practical job that requires little in the way of friendliness and charm. However, you should keep in mind that you’ll be working closely with your removals team throughout the day, and it can make the process so much easier and less stressful if they’re polite, courteous, and approachable. You should also feel you can trust them, particularly as they’ll be handling your personal possessions during the move. When you discuss your needs with a company before hiring them, assess their customer service skills. If they’re not up to scratch, it may be best to look elsewhere. 

Various payment options available

Any reputable removals business in Leeds will offer various ways of paying for their services. If they request cash only and don’t provide other options such as debit or credit card, this should ring alarm bells. We recommend always getting a quote in writing too. If the company doesn’t provide a written quote stating their terms and conditions, it’s unlikely they are a reputable business. At Darvills of Leeds, we offer various payment options and well as written quotations for our services. 

Storage services

If you’re moving into a small property or one that needs extensive refurbishment carried out, you may find that you need both removal services and a storage unit. There’s no easier way to arrange this than to enlist the same company to do both. Many people don’t realise that many removals companies also offer storage services. Darvills of Leeds is one of them, providing secure and safe storage space for all your personal belongings. We have various sizes of units available and can cater to a wide range of items. Your items will be protected around the clock thanks to 24/7 CCTV surveillance. Our prices are some of the most competitive in the area, so why get in touch for a quote? Our storage services represent excellent value for money. 

Domestic or commercial removals? 

One important thing to look for when hiring a removals company is if they provide domestic or commercial removals services. Whilst many – like Darvills of Leeds – provide both, others only focus on either home or business moves. Make sure you’re searching for removals firms that provide the service you’re looking for. If you’re moving business premises, having an experienced commercial removals firm on hand to assist can be invaluable, with staff fully trained to handle all office or warehouse equipment safely. At Darvills of Leeds, our packing team can pack and transport your heavy office furniture, complex machinery and fragile IT equipment to your new address with ease. 

Contact Us

For further information about removals in Leeds or Wakefield, don’t hesitate to get in touch. We can arrange to carry out a full survey of your property.